The QR-Based Smart Card provides several advantages for both ESM/ Dependants and the administration:
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Secure Digital Identification: The QR code enables quick and reliable verification of the ESM’s identity whenever required.
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Improved Welfare Planning: The digital system allows the Rajya Sainik Board (RSB) to maintain updated records and understand ESM demographics. This helps in planning targeted welfare schemes, assistance programs and support initiatives more effectively.
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Online Access to Services: ESMs/ Dependants can access certain services and applications online without needing to travel to Zila Sainik Boards.
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Assistance from any ZSB: With centralised digital records, any nearby ZSB can assist the ESM, even if registered with other districts of West Bengal.
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Faster Service Delivery: Digital verification and centralised data reduce paperwork and help resolve issues more efficiently.
The Smart Card is designed to enhance accessibility, convenience and transparency in delivering welfare services, while the paper based Identity card option will continue to remain available.
